We're here for you...virtually 24/7
Our team is available by email, text or phone and do our very best to remain accessible to our patients when they need us. That being said, we too take showers, sleep at night and occasionally lose our phone in the couch cushions, so if you have a true medical emergency, please call 911. For everything else, please review how best to reach us below.
Mon-Thur 9am - 5pm
Friday 9am - noon
Clinic contact info:
Nurse email: firstname.lastname@example.org
- ALL lab and test results will be emailed to patients once results have been reviewed by your physician.
- If you haven't received results with 1 week, please CHECK YOUR SPAM FOLDER. If not found, please reach out to your physician.
- PRO-TIP: results may come from a strange-looking email address that is generated by our EMR. SAVE THIS EMAIL to your address book to prevent it from being filtered as spam in the future :)
NON-urgent needs (general questions, records request, form completion)
NON-urgent medical concerns
Medications can be picked up during regular business hours OR we are happy to leave in our lockbox for after-hours pick-up OR mailed directly to you (shipping fees apply).
URGENT medical needs DURING clinic hours
URGENT medical needs AFTER clinic hours
A word on TEXTING
Please save texting for urgent, after-hours needs ONLY. If immediate reply needed - CALL your doctor directly. We don’t mind, really!
For a life-threatening emergency, always call 911