We're here for you...virtually 24/7

Our team is available by email, text or phone and do our very best to remain accessible to our patients when they need us.  That being said, we too take showers, sleep at night and occasionally lose our phone in the couch cushions, so if you have a true medical emergency, please call 911.  For everything else, please review how best to reach us below.
Clinic hours:
Mon-Thur 9am - 5pm 
Friday 9am - noon
Clinic contact info:
Phone: 913-948-7652
Nurse email: hello@healthsuite110.com
Lab Results
  • ALL lab and test results will be emailed to patients once results have been reviewed by your physician.
  • If you haven't received results with 1 week, please CHECK YOUR SPAM FOLDER. If not found, please reach out to your physician.
  • PRO-TIP: results may come from a strange-looking email address that is generated by our EMR. SAVE THIS EMAIL to your address book to prevent it from being filtered as spam in the future :)
NON-urgent needs (general questions, records request, form completion)  
NON-urgent medical concerns
  • Email your physician directly via your members-only email.  Emails are returned between patient visits within 2 business days.
  • Be sure to read the auto-reply, which may have specific instructions on reaching the on-call physician if your physician is away from clinic.
 
Prescription refills
  • Online refill request form
  • Scan the QR code on your bottle (Health Suite 110 prescriptions only)
  • Email our nurses at hello@healthsuite110.com.  Please include: name of medication, strength of medication & requested supply.

Medications can be picked up during regular business hours OR we are happy to leave in our lockbox for after-hours pick-up OR mailed directly to you (shipping fees apply).

Appointments
Billing questions
​URGENT medical needs DURING clinic hours
  • Email your physician directly via your members-only email.  Emails are checked between patient visits, but
  • CALL clinic if you require immediate assistance 913-948-7652
 
URGENT medical needs AFTER clinic hours
  • TEXT and/or CALL your physician on your members-only number
  • Remember, we sleep through texts too, so please CALL if your text isn't responded to promptly.
A word on TEXTING
  • With your permission, our clinic utilizes automatic text reminders for appointments, verification on prescription refills, etc.
  • ALL patient-generated texts go directly to your physician and are NOT closely monitoring during clinic hours.

Please save texting for urgent, after-hours needs ONLY.  If immediate reply needed - CALL your doctor directly.  We don’t mind, really!

​For a life-threatening emergency, always call 911